Carolina Hearts Aussie Rescue Mug

Exchange/Return Policy

Due to the nature of our products, we do not accept returns unless your order is damaged or defective. If you received a defective item, we'll happily replace it. Faulty items will be exchanged for the same type of product in the same size. Please contact us at bark@dogknowsgear.com for further information.

All of our items are made by hand at the time of purchase. We do not have a warehouse or inventory. We do not issue refunds on orders that have completed payment and shipped. Please visit our FAQ for more details.